Designation

Monica Neubauer - Win-Win Negotiation Techniques- RS121 (8 CE Credits)

To successfully represent and satisfy their customers, agents must be effective negotiators. In fact, the most recent NAR Profile of Home Buyers and Sellers reports that 87% of buyers identified negotiation skills as a very important quality for their real estate agents. Since another key element of success is developing and sustaining relationships, agents must consider not only the outcome of a negotiation but also their rapport with the other party. This course provides negotiation strategies that enable you to achieve mutually satisfying results rather than haggling over issues that can derail transactions. Through highly-interactive role playing activities, you will develop and practice scripts that can prepare you to successfully negotiate with all parties in a transaction, including clients, other agents, and service providers.

After completing this course, you will be able to:

  • Establish and maintain rapport with other parties in a negotiation

  • Learn about other parties needs and identify their interests

  • Effectively prepare for negotiations by exploring actionable solutions and creating a game plan

  • Respond more effectively to issues that commonly arise during your transactions
Interested: 
Placement: 
Top

Monica Neubauer - Converting Leads Into Closings - RS 120 (8 CE Credits)

Whether you are a new agent building your business or an established agent keeping your database fresh, maintaining a flow of potential customers is crucial to your success. Attracting leads is key, but if you don’t have effective systems for converting them into closings, you’re leaving money on the table. This course highlights both traditional and digital approaches to identifying and closing more customers. Instruction and activities cover all aspects of a successful customer interaction experience--attraction, first contact, needs analysis, incubation, conversion, closing, and beyond.

After completing this course, you will be able to:

  • Develop systems for capturing, converting, and tracking leads

  • Implement customer-focused campaigns that highlight consistent touches via various channels

  • Integrate technical tools to enhance the efficiency and responsiveness of your lead management

  • Set priorities for lead conversion and create an action plan for achieving them

Interested: 
Placement: 
Top
Subscribe to RSS - Designation